Monday, 15 October 2007
A text for the day: no e-mail fridays
I don't usually simple post links to interesting texts here; I like to try to make this personal. But maybe I am just an arrogant writer who pretends not to like to take other people’s ideas.
In any case, I have been advocating for some time now that e-mail is clearly not always the best form of communication. It might take days to solve a question with e-mails which could be solved with a 3 minutes phone call. And often people don't realize it.
One of the things that I instituted at Hohner was to try to answer letters and e-mails we go from consumers by phone, if the info was available. It takes less time, the customer gets impressed (wow, a product manager actually called because of my e-mail!) and I could tick the task off knowing that I wouldn't get a reply with more questions.
So meet the e-mail free Fridays. Some companies are telling their employees not to use e-mail on Fridays. Other are stressing the importance of an e-mail free weekend (which has always been my policy towards work e-mail).
An excerpt and a link:
Managers complain that rather than confronting problems, employees use email to avoid them by passing issues back and forth in long message strings, like a hot potato. Email reduces face-to-face contact among co-workers and clients; terse, poorly phrased messages further strain those relationships. And it is spilling into weekends, chaining employees to computers when they should be relaxing.
http://online.wsj.com/public/article/SB119205641656255234.html?mod=blog
Tuesday, 2 October 2007
Indian humour?
My colleague Deepak draw this during the class today. I don't know which one, but might have been the Organisational Behaviour. I know that one of my challenges will be to stay awake during certain classes.
I would link to his blog, but he asked me not to, due to SEO reasons. I know that I am having lots of fun with my first contacts to the Indian culture.
Sunday, 30 September 2007
In the Business School on a Sunday.
Yes, reviewing our CVs in group. And I don't care, it is actually fun. Should I be worried??
Thursday, 13 September 2007
Blogger Mobile Post: made it square!
The wording came out a bit funny, I thought. :-)
---------- Forwarded message ----------Well, it should have!
From: postgateway@blogger.com
Date: Sep 12, 2007 7:05 PM
Subject: Blogger Mobile Post
To: fer@gmail
Success! Your Made it! post made it to Blogger (Your mobile blog is bresslau.blogspot.com)
Friday, 24 August 2007
Caixas
Aos poucos as caixas vão sendo fechadas. Isso é bom, muito bom. Pena que eu não sou eficiente o suficiente. Mas há de dar tudo certo. E em outra cidade outras caixas estão sendo fechadas. Mas acho que com mais disciplina.
Vou sentir falta dessa jaqueta de couro. Até daqui a um ano!
